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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luis gomez

May 29, 2024

1  out of  5 rating by luis gomez
"Got in an accident early May. Called my agent for a tow and a woman picked up. She said hello, gave me two seconds to respond, and hung up. Called again, different person responded, was told that Towing was an online service. I needed a tow bad, so I had to reluctantly go with the nearest provider who was kind to answer my questions and provide me the service I’m paying StateFarm for. Weeks pass and I call to see if I can get a rental extended. I got redirected to Hertz and StateFarm multiple times, not this location’s fault but I relayed this information to the agent who picked up the call when I called this location. He misunderstood what I was saying and I had to repeat it multiple times. I kept asking to get referred to a specialist regarding my rental. He was declining to do so based off a misconception and I had to reiterate why I was calling as well as why it is I’m looking to speak to the specialist. Eventually, I got the number to my specialist and got my rental extended through that phone call. All I needed was the specialist number. It appears I get better service from online representatives than I do with the actual firm. Very difficult for what could be a simple process. Not the greatest experience with this location."
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Luke McMahon

May 20, 2024

5  out of  5 rating by Luke McMahon
"Mark and his team were great. Jason was extremely helpful in getting my condo and auto setup."
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Rosa E. Martínez Colón

May 2, 2024

5  out of  5 rating by Rosa E. Martínez Colón
"Helpful staff, prompt attention. Julianna responde to all my concerns and helped me select the best product for me. Highly recommend them!"
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Alejandra Favela

January 31, 2024

5  out of  5 rating by Alejandra Favela
"Carina was great at helping me find what I was looking for with my car insurance. She was thorough and patient in answering any question I had. Highly recomend coming to her for future quotes!"
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Jetzarely Reynozo

October 6, 2023

5  out of  5 rating by Jetzarely Reynozo
"Carina provided exceptional service, demonstrating profound expertise and genuine care in tailoring the perfect coverage for my needs. Her professionalism and prompt responsiveness made the entire process smooth and stress-free."
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Salome Carpio

June 14, 2023

5  out of  5 rating by Salome Carpio
"Carina me dio excelente servicio. 100% recomendado"
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Jesus Ruelas

February 1, 2023

5  out of  5 rating by Jesus Ruelas
"Carina, Gracias por su ayuda y paciencia En renovar y darme el mejor servició para mi aseguranza"
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Deja Williams

December 30, 2022

5  out of  5 rating by Deja Williams
"I love Juliana ! ❤️ she has excellent customer service, very helpful and well organized !! definitely will be contacting her for anymore help"
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Mario Sanchez

October 8, 2022

2  out of  5 rating by Mario Sanchez
"No me atendieron solo tenían asistentes"
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Delaney Haan

August 24, 2022

5  out of  5 rating by Delaney Haan
"Mark and his team are the best to work with. Prompt and thorough. Always such a great customer service experience! Thanks Mark!"
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John McGovern

July 29, 2022

5  out of  5 rating by John McGovern
"I received excellent and very quick service from this agency, with a personal touch from Mark Hanson and Sam Klegon. I will continue to give this branch my business"
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Julia Salas

May 26, 2022

5  out of  5 rating by Julia Salas
"Son muy amable la gente y te atienden bien"
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Marv m

February 9, 2022

5  out of  5 rating by Marv m
"Mark and Kyle are a great team. They care about their clients and want what's best for them. I experienced great customer service and they told me they couldn't over a better solution to one of my situations. Thanks!"
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Edith Anaya

October 22, 2021

5  out of  5 rating by Edith Anaya
"Absolutely helpful and very professional. Love their “happy to assist you in any way“ environment! I definitely recommend this insurance office. We are very happy."
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Tony Tony

September 5, 2021

5  out of  5 rating by Tony Tony
"Knowledgeable staff is kind, and always available to help. Questions are answered quickly, and thoroughly. Claims process is seamless."
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Rachel Cooper

August 26, 2021

5  out of  5 rating by Rachel Cooper
"Awesome staff and amazing service!! Nothing like hometown friendly folks to take care of all of your insurance needs!!!"
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Rachel Groenwald

January 27, 2021

5  out of  5 rating by Rachel Groenwald
"I am so thankful for Mark! He walked me through the life insurance process and made a process that I thought would be very confusing so easy to understand. Mark is extremely professional, knowledgeable, and personable that I wanted to bring all of my insurance through him. I highly recommend him and I will not work with anyone else!"
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Ramiro Bahena

August 17, 2020

4  out of  5 rating by Ramiro Bahena
"Una muy buena experiencia y buena calidad"
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Silver Coin

January 23, 2020

5  out of  5 rating by Silver Coin
"Ive been insured with Mark Hanson for 4 years and he has a great team. I’ve connected with Sasha Aranda as my Risk Advisor Manager recently and she made sure to cover any gaps in coverage. Great customer service."
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Ashley Ross

January 16, 2020

5  out of  5 rating by Ashley Ross
"Went in with my aunt for a quote on house and car insurance. Sonia was so helpful is explaining everything for us, and finding us the best plan that worked for us. Looking forward to working with her again."
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Milton Sanchez

January 11, 2020

5  out of  5 rating by Milton Sanchez
"Mark Hanson has an awesome staff, thank you Sasha for explaining my coverages with such clarity."
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Juana Barajas

December 26, 2019

4  out of  5 rating by Juana Barajas
"Me gusta esta agencia, el personal es muy amable, en especial Leslie, que es la persona que me ha dado respuestas y me a apoyado cuando lo he necesitado."
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Richard Baez

December 5, 2019

5  out of  5 rating by Richard Baez
"I've been going to this location for the past 10 years they go out of their way to help me pick out the best policies that are suitable for my needs what I love about the most is that they make my problems their priority every single situation did I get into there there helping me out every step of the way I have only been with three other companies and just by being with them for 10 years should give you an idea of how perfect the staff is please come by and ask the staff any questions that you might have I know that they will give you an answer right away perfect place perfect location their hospitality it's next to none other and of course the staff is very gorgeous keep up the Fantastic work that you guys do I highly recommend Mark Hanson and staff State Farm location...."
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Eudora Abundis

October 30, 2019

5  out of  5 rating by Eudora Abundis
"Always attentive and assist with any question or concern."
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October 17, 2019

5  out of  5 rating by Pam
"Big shoutout to Sasha! She was very helpful and answered all my questions. I am very satisfied with the way she took care of things! Will recommend"